Privacy Policy

Last updated: October 1, 2025

Overview

RyzUp ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

We collect information you provide directly to us, including:

• Account information (name, phone number, email address)
• Profile information (fitness goals, preferences)
• Workout data and progress tracking
• Messages between trainers and trainees
• Payment information (processed securely through third-party providers)

How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Connect trainers with trainees
• Process payments and transactions
• Send important updates and notifications
• Ensure platform security and prevent fraud

Data Security

All user data is encrypted in transit using industry-standard TLS/HTTPS protocols. We use Firebase (Google Cloud Platform) as our secure data storage provider, which implements enterprise-grade security measures to protect your information.

Your Data Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data

Account and Data Deletion

You can request deletion of your account and all associated data at any time. To request account deletion:

1. Send an email to privacy@ryzup.me with the subject line "Account Deletion Request"
2. Include your registered phone number or email address
3. We will process your request within 30 days and confirm deletion via email

Upon deletion, all your personal data, workout history, messages, and account information will be permanently removed from our systems.

Contact Us

If you have questions about this Privacy Policy or data practices, please contact us at privacy@ryzup.me