Privacy Policy

1. Introduction

Welcome to RyzUp. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our fitness training management platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, and phone number
• Profile information (photos, fitness goals, preferences)
• Payment information (processed securely through third-party payment processors)
• Communication data (messages between trainers and trainees)

2.2 Fitness and Health Data

We collect fitness-related information to provide our services:

• Workout data (exercises, sets, reps, weights)
• Progress measurements and body metrics
• Training session records and schedules
• Fitness goals and achievements

2.3 Usage Information

We automatically collect certain information about your device and how you interact with our platform:

• Device information (type, operating system, unique identifiers)
• Log data (IP address, browser type, pages visited)
• Usage patterns and preferences

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our fitness training platform
• Facilitating communication between trainers and trainees
• Processing payments and managing subscriptions
• Personalizing your experience and workout recommendations
• Sending important updates and notifications about your training
• Analyzing usage patterns to enhance our services
• Ensuring platform security and preventing fraud
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Trainers: If you are a trainee, your trainer will have access to your fitness data, progress, and workout history
• Service Providers: We share data with third-party service providers who assist in operating our platform (e.g., cloud hosting, payment processing)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure cloud infrastructure

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to your personal data
• Correction: You can update or correct your information through your account settings
• Deletion: You can request deletion of your data (see our Data Deletion Request page)
• Opt-out: You can opt out of marketing communications at any time
• Data Portability: You can request a copy of your data in a structured format

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the platform after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: office@ryzup.me

Response Time: We aim to respond to all inquiries within 48 hours.